Call us

ASTER RESIDENCE

Privacy Policy

The purpose of this Policy is to explain to Users what personal data we collect, why we collect it, and how we process it; how we use your information; and the ways in which you can exercise your rights.

This Privacy Policy applies to your personal data when you visit https://aster-residence.com/.

The website - https://aster-residence.com/ is owned and operated by “HOUSE TREND BG” Ltd., UIC 206660175.

This Privacy Policy does not apply to other websites or services that are not owned by “HOUSE TREND BG” Ltd.

This Privacy Policy is an integral part of the Terms and Conditions. 

The Privacy Policy and the Terms and Conditions are available on our website – https://aster-residence.com/

DATA CONTROLLER

The company acting as the personal data controller is “HOUSE TREND BG” Ltd., UIC 206660175, with its registered office and address of management: Country: BULGARIA, Province: Sofia (capital), Municipality: Sofia City, City: Sofia, ZIP Code 1700, Studentski District, 8B Yordan Yosifov St., Apartment 7B, represented by its Manager STEFAN GEORGIEV GEORGIEV, email: sales@aster-residence.com

“HOUSE TREND BG” Ltd. is the data controller with respect to your data as USERS of the website – https://aster-residence.com/

“HOUSE TREND BG” Ltd. acts as a personal data processor.

PERSONAL DATA. METHOD OF COLLECTION. PROCESSING.

Personal data is any information that can be used to identify a natural person (names, age, email address, phone number, geolocation, and others).

“HOUSE TREND BG” Ltd. does not process “sensitive” data revealing race or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, nor does it process genetic data, biometric data for the purpose of uniquely identifying a natural person, or data concerning a natural person’s health, sex life, or sexual orientation.

“HOUSE TREND BG” Ltd. collects personal data solely for the purpose of responding to inquiries from the User.

“HOUSE TREND BG” Ltd. processes personal data only for legally established purposes. 

“HOUSE TREND BG” Ltd. collects and processes your personal data pursuant to Article 6, paragraph 1 of the General Data Protection Regulation (Regulation 2016/679).

We do not share your personal data with third parties without a legal or contractual basis; we do not sell it or distribute it in any other way.

“HOUSE TREND BG” Ltd. has minimized the information it collects in order to effectively fulfill its obligations – https://aster-residence.com/.

Access (visits, viewing of items, inquiries) to our Website https://aster-residence.com/ is free and does not require registration.

The following information is required for successful user registration:

  • Names;
  • Phone;
  • Email;
  • Address;

The data we process, which is provided voluntarily, includes: names, phone number, and email address.

We process and use data that Users of the https://aster-residence.com/ website have voluntarily provided. This means that each User is responsible for ensuring that they do not provide data to third parties in violation of those parties’ data protection rights, as we have no practical means of verifying whether the data provided to third parties was entered with their knowledge and consent. 

Each person bears full personal responsibility for any data disclosed to a third party without that party’s knowledge or consent, in compliance with the requirements of applicable data protection laws. 

By accepting this privacy policy, the User consents to the collection of other data, such as: IP address, time of visit, location from which the website is accessed, name and version of the web browser, operating system, and other parameters provided by the web browser used to access https://aster-residence.com/ as well as any other information.

The collected data may be used by “HOUSE TREND BG” Ltd. for statistical, analytical, and marketing research, as well as to improve the functionality of the Website.

DATA ON MINORS AND THIRD-PARTY DATA

If we learn that we have collected personal data from a person under the age of 18 without the necessary consent, we will immediately delete it.

The same applies to data concerning individuals over the age of 18 when their data was provided without their knowledge or consent.

In light of the above, please contact us immediately using the contact forms provided for this purpose.

DATA RETENTION PERIOD AND DATA DELETION

We will retain your personal information for the period necessary to fulfill the purposes set forth in this Privacy Policy, unless a longer retention period is required by law. Depending on the type of data and the purposes for which it was collected, a retention period has been established, after which the information will be permanently deleted. 

Причини да пазим тези данни:

  • to prevent data loss;
  • to address complaints and claims;
  • to resolve any judicial and extrajudicial disputes that may arise, to collect receivables, and to ensure compliance with applicable laws, including the requirements of the Accounting Act and applicable tax laws.

THE RIGHTS OF THE DATA SUBJECT

You have the right to request a copy of your personal data at any time, to verify the accuracy of the information stored, to correct or update that information, and to request that your personal information be deleted if there are grounds for doing so. You have the right to file a complaint regarding a violation when your data protection rights have been infringed. 

  • You have the right to request confirmation as to whether personal data relating to you is being processed and to request a copy of your personal data; as well as information regarding the collection, processing, and storage of your personal data;
  • You have the right to request that your personal data be erased if any of the following grounds apply: the personal data is no longer necessary for the purposes for which it was collected; you have objected to the processing; the processing is unlawful; when the data is processed based on your consent and you withdraw that consent; when the personal data must be erased to comply with a legal obligation under Union law or the law of a Member State to which the controller is subject;
  • You have the right to request that your personal data be corrected if it is inaccurate, or supplemented if it is incomplete;
  • You have the right to request that the processing of your personal data be restricted, if applicable and if there is a valid reason for doing so, for example: you contest the accuracy of the personal data, for a period that allows us to verify the accuracy of the personal data; the processing is unlawful, but you do not wish for the personal data to be deleted, only for its use to be restricted; we no longer need the personal data for the purposes of the processing, but you require it for the establishment, exercise, or defense of your legal claims; you have objected to the processing pending verification of whether our legitimate grounds override your interests.
  • You have the right to request to receive the personal data concerning you that you have provided in a structured, commonly used, and machine-readable format, and you have the right to transmit that data to another controller when the processing is based on consent or a contractual obligation and the processing is carried out by automated means
  • You have the right to object to such processing of your personal data by the data protection officer if there are grounds for doing so.

All requests should be addressed to a representative of “HOUSE TREND BG” Ltd. When you exercise your rights, we may ask you for additional information to verify your identity.

We may refuse to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the confidentiality of other customers, are highly impractical, or for which access is not otherwise required by law.

Please note that if your requests are clearly unfounded, excessive, or threaten the confidentiality of other customers, we may:

  1. to charge a fee, taking into account the administrative costs of providing the information or communication, or of taking the requested actions, or
  2. to refuse to take action on the request.

SUPERVISORY AUTHORITY

If your rights regarding your personal data have been violated, you may file a complaint with Bulgaria’s supervisory authority, which is the Commission for Personal Data Protection. 

For more information, please visit: www.cpdp.bg.

CHANGES TO THE PRIVACY POLICY

In the event of a change to this policy, each USER will be notified in an appropriate manner. Access to the updated Policy will be provided in a prominent location on the website. https://aster-residence.com/.