Call us

ASTER RESIDENCE

GENERAL TERMS AND CONDITIONS

 GENERAL TERMS AND CONDITIONS OF https://aster-residence.com/

Subject

Art. 1. These General Terms and Conditions, hereinafter referred to as the “General Terms and Conditions” for brevity, are intended to govern the relationship between “HOUSE TREND BG” Ltd., hereinafter referred to as the “Supplier” for brevity, owner of the website: https://aster-residence.com/hereinafter referred to as the “Website,” and each of the Website’s users/customers, hereinafter referred to as “User(s).”

For the purposes of these General Terms and Conditions, the following terms shall have the meanings set forth below:

“User” – any person who visits the Website and uses its features.

Supplier Information

Article 2. Information about the Provider:

  1. Name: “HOUSE TREND BG” Ltd., UIC 206660175
  2. Registered office and business address: Country: BULGARIA, Province: Sofia (capital), Municipality: Sofia, City: Sofia, ZIP Code 1700, Studentski District, 8B Yordan Yosifov Street, Apartment 7B (retail space)
  3. Contact Person: STEFAN GEORGIEV GEORGIEV, email: sales@aster-residence.com
  4. Registration in public registries: Commercial Register at the Registry Agency under the Ministry of Justice of the Republic of Bulgaria.
  5. Supervisory authorities:
  • Personal Data Protection Commission of the Republic of Bulgaria, Address: Sofia, P.O. Box 1592, 2 Prof. Tsvetan Lazarov Blvd., Tel.: 02/ 915 35 18, Fax: 02/ 915 35 25, Email: kzld@cpdp.bg, Website: www.cpdp.bg
  • Consumer Protection Commission, address: 1000 Sofia, 1 Vrabcha St., email: info@kzp.bg and website kzp.bg
  • Commission for Protection of Competition, Address: Sofia, 1000, 18 Vitosha Blvd., Tel.: 02/ 935 62 22, Fax: 02/ 980 73 15, Email: cpcadmin@cpc.bg, Website: cpc.bg

General Provisions

Article 3. The website operates in accordance with the rules set forth in the General Terms and Conditions.

Art. 4. The Provider does not guarantee that the Website will function continuously, nor that it is free of errors.

Art. 5. The Provider reserves the right to suspend access to part or all of the Website, without the User’s consent, for an unlimited period of time, whether planned or incidental, without being liable for any damages incurred by the User as a result of such suspension.

Art. 6. The Provider reserves the right to change, without prior notice, the structure and/or content of the Website.

Features and Usage of website

Art. 7. The main characteristics of the services provided to Users by the Provider through the Website, hereinafter referred to as the “Services” for brevity, are as follows:

(1) The Provider enables users to view and share content published on the Website. The Provider provides information about itself, its team, the services it offers, current promotions, informational articles, contact information, profiles of its clients and partners, and more.

(2) The provider also offers the option to request a consultation by filling out the relevant online form on the website.

(3) The Provider offers the option to generate electronic inquiries (e-mail) through inquiry forms available on the Website. The User must fill in the fields specified by the Provider and click the “Send” button. When using this service, Users should bear in mind—and by accepting these General Terms and Conditions, they are deemed to have been informed—that the use of this service does not automatically result in the conclusion of a contract between the respective User and the Provider, i.e., sending an inquiry via email does not create an obligation on the part of the Provider to provide a specific service and does not place the Provider and the User in a contractual relationship. It should be understood that the relevant User who has sent an inquiry via email to the Provider has entered into a contract with the Provider for the performance of the given service only after receiving confirmation to that effect from the Provider.

The provider does not guarantee that it will be able to respond or the timeframe within which such a response will be provided.

(4) The Provider enables the generation of electronic inquiries through the email client used by the User, via functional links on the Website. To do so, the User must select a specific link on the Website (a location where the Provider’s email address is displayed and can be “clicked”) and the device they are using must open a new window for composing a message in the email client installed on the device. To the following email address sales@aster-residence.com users can report bugs or errors.

The provider does not guarantee that it will be able to respond or the timeframe within which such a response will be provided.

(5) The Provider allows Users to post content, comments, reviews, opinions, and ratings. By posting such content in the designated sections, the User grants the Provider permission, free of charge, to use, publish, and distribute the posted content.

The publication of content, comments, reviews, opinions, or ratings by a User of the Website is subject to approval by the Provider.

Art. 8. (1) Users may browse the Website freely, without the need to register.

(2) To use the Website after registering, the User must have registered and entered a username and password for remote access.

(3) The username is derived from the email address used for registration, and the password for accessing the Website is set by the User through online registration on the Website. The fields that must be filled out during registration are marked with an asterisk.

(4) When registering, the User agrees to provide accurate, complete, and up-to-date information. The User shall promptly update the information provided during registration in the event of any changes.

(5) Upon entering their registration information and clicking the “Register” button, the User is given the option to indicate whether they accept these Terms and Conditions and the Privacy Policy by checking the box and clicking the “I Accept/I Agree” button. By doing so, the User expressly and unambiguously declares that they are familiar with these Terms and Conditions, agree with their content, accept them, and undertake to comply with them unconditionally.

(6) Upon successful completion of registration, the User receives a notification of successful account activation at the email address provided during registration, which confirms the registration and activation of the account.

Intellectual Property Rights

Art. 9. (1) All information published on the Website, including, but not limited to: text, photographs, audio, and video materials, is the intellectual property of the Provider or is used by the Provider on a lawful basis and, as such, is protected by applicable laws regarding the protection of intellectual property, including but not limited to the protection of copyright and related rights.

Art. 10. The Website may contain names and brands of products, services, or individuals that are or may be trademarks owned by the Provider or by third parties. Access to the Website, as well as nothing in these General Terms and Conditions or the rest of the Website’s content, shall not be construed and/or interpreted as, nor shall it constitute, the granting of a license or right to use any such trademark, without the prior written consent of the Provider or the relevant third party that owns the intellectual property in question.

Other Terms and Conditions

Art. 11. (1) The information and materials available on the Website (including, but not limited to: articles, images, posts, and others) are of an informative, general, and abstract nature and do not constitute, nor should they be considered or interpreted as, advice, guidance, and/or consultation provided by the Provider to any of the Website’s Users.

(2) The Provider shall not be liable for the accuracy, reliability, truthfulness, and/or timeliness of the information and materials available on and/or through the Website, for any reason whatsoever, nor for their applicability to a specific set of facts.

(3) The Provider shall not be liable, whether for pecuniary or non-pecuniary damages, for the content of the Website, nor shall it be liable for any damages suffered by any User and/or a third party in connection with the use of the Website and/or the information and materials available on it, including their application to a specific situation (for example: a User taking specific actions based on information posted on the Website).

Art. 12. The potential invalidity of any provision of the General Terms and Conditions shall not render the entire contract invalid.

Art. 13. These General Terms and Conditions shall take effect for all Users as of March 31, 2026.

Art. 14. The General Terms and Conditions may be amended by the Provider at any time, and any amendment to the General Terms and Conditions shall take effect with respect to Users without the need for express notification to them.

Article 15. By using (including, but not limited to: viewing, clicking on links, entering information, and other actions) the Website and the information contained therein, the User expresses his or her unconditional agreement to the Terms and Conditions and all subsequent changes thereto, and acknowledges that he or she is bound by them and will comply with them.